Set up your device again and try to connect to the internet. Click on Erase Everything to start the process. To check and update your Shield TV, follow these steps.Ĥ. Nvidia routinely puts out updates that remove any stale bugs or errors within the Shield TV.įailing to update will make the bugs thrive in your system and cause a whole lot of problems. Running your Shield TV on an older version of the firmware can cause a battery of problems. Here are some troubleshooting steps you can do with your Shield TV. ![]() If not, check the next section of this article. If you can connect and access the internet, your network is fine. Similarly, check your ISP connection on other devices. If you can access the internet, the problem may be with your router/modem. If your mobile has an active internet plan, try sharing the internet with the Shield TV through the mobile hotspot feature on your phone. Is it with the router or with the Shield TV? Cross-check the connections with other devices and networks to find out whether the problem is with the router or Shield TV. Problems with Shield TVīefore moving forward, you have to find out where the problem lies. With proper internet, you could stream media from a NAS or even install an emulator on your device to play your childhood games. If you cannot get a proper connection or have a lagging speed, try replacing the Ethernet cable with a new one. If you are connected to the internet via an Ethernet cable, the WiFi option will automatically be disabled.įor issues with the Ethernet cable, try checking the status by verifying the Ethernet connection on the network settings. Proceed to enter the SSID of your router and follow the additional security details to add the network. If you cannot find your preferred network on the list, you can manually add the network by clicking o n Add new connection.ĥ. Select WiFi and then you change the network from the available options.Ĥ. Try switching the network to a higher bandwidth connection like a 5GHz band.ģ. If you have high latency, it may be because of high traffic on your network. You can find your network latency using the same speed-testing app. High latency can also be another issue that may impede your streams. If the speed is not stable, you may want to give your Router/modem a quick refresh and test the speed again. Make sure you have a stable internet connection by using the inbuilt speed tester or by testing the speed on your phone/PC using a speed testing app. The app has an integrated speed tester that will check the network connectivity every time a new streaming session starts. GeForce Now streams require at least 15 Mbps speed, but the recommended speed is 50 Mbps. If you are getting messages like "Poor Connection" or "Network error" while using GeForce Now, it's because of slow speeds and high pings (latency). Here are the bandwidth requirements for various stream qualities on Shield TV: Stream Quality The speed may vary depending on the intended use of the Shield TV. If you didn't already know, your Shield TV requires certain speeds for operating smoothly. Network Requirements and Connectivity for Nvidia Shield If the issue is with your router or modem, update the router firmware and reset the router. ![]() If none of the above works, factory reset your Shield TV. Change IP settings and disable VPNs and sideloaded apps. ![]() If your Nvidia Shield internet is not working, check for updates and check the date and time settings. ![]() I compiled everything I learned into this comprehensive guide so that you can fix your Nvidia Shield wifi issues. After a good time tinkering with the cable, I found that the problem was not with the HDMI cable.ĭetermined to fix the issue, I went online and read several forum posts that dealt with troubleshooting Nvidia Shield internet issues, namely the "Connected, No Internet" situation. Buffering came into action and so did audio cracks.Īt first, I thought it was a problem with the HDMI cable. The 4K capabilities of the Shield TV were just awesome and everything was crisp and clear.īut at about halfway through the movie, the stream seemed a little iffy. On a warm Sunday evening a couple of weeks back, I was watching one of my favorite movies on Netflix through my Shield TV PRO.
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